Problems with orders

Automatically retrieving and processing your bol.com orders in your own (web shop) system is 1 of the most automated processes via the Retailer API. One way to automate your bol.com orders is through an integration partner. There are also shipping partners such as MyParcel, which can automatically confirm orders or warehouse software partners that can help simplify your ordering process.On this page, we will discuss the most common order-related questions.

One way to automate your bol.com orders is through an integration partner. There are also shipping partners such as MyParcel, which can confirm orders automatically, or warehouse software partners that can help simplify your ordering process.

Frequently asked questions

about orders

Partners bekeken ook

deze handige informatie en tips

Automate yourzelf

Automating yourself means creating a direct link to bol.com without the intervention of an intermediary. Many API links are possible. Examples include changing stock, prices and delivery times or processing orders. You choose which components you link.

Automate via a third party

The benefits of automation are within reach for any partner, even if you don't have an IT department yourself. This is because you can turn to integration partners, who have already created all common links between bol.com and a webshop. In addition, these integration partners also offer tailor-made solutions.

Getting access with API Client credentials

To access the API, you need Client credentials. On this page, you will find more information about Client credentials and how to create them. Some of our gold, silver and bronze partners are connected to our simplified authentication process. You can read more about how the authentication process works with these third-party partners at the bottom of this page.