Reductify

By reducing and making returns more sustainable, we help you save costs, improve the customer experience, and lower your footprint.

Reductify helps you reduce and make your returns more sustainable. This means you'll have more satisfied customers, save significant costs, and lower your footprint. We do this for online and omnichannel retailers, consumer brands, and webshops. We offer various services:

• Return Maturity Model Analysis: With the Return Maturity Model analysis, we identify the return challenges of your webshop and provide concrete solutions and interventions that reduce and make your returns more sustainable.
• Customer journey design & improvement: Did you know that returns play a significant role in your customer journey even before purchase? And that a returned item is an excellent opportunity to encourage a subsequent purchase? We help you (re)design and improve the ideal purchase and return journey.
• Return Value Strategy: What do you do with all the returns you receive from customers? A major challenge for many e-commerce players is designing an efficient process to assess received returned items, bring them back into stock, or sell them via an alternative sales channel. This is about maximizing value with minimal waste. Reductify helps you design your return value strategy.
• Recommerce models: With the shift towards a circular economy by 2050, more and more (online) retailers are realizing they need to experiment with recommerce models such as second-chance, second-hand, rental, or repair. Reductify helps you design a recommerce strategy and set up pilots.

You can:

• Save costs

• Improve customer experience

• Lower your footprint