Dropshipping

At bol, we want to provide the best possible service to our customers. Together with all our partners, we ensure that the quality and customer experience are of a high standard. That's why dropshipping is not allowed. By dropshipping, we mean: selling items without having them in stock.

Dropshipping is one of the policy violations we closely monitor. We do this to safeguard the quality of items and so that customers always know what to expect.

What is not allowed, for example:

• Having items shipped directly to the customer from another partner within the EU
• Having items shipped directly to the customer from webshops both within and outside the EU
• Having items shipped directly to the customer from your own address or a fulfilment center outside the EU
• Having items shipped directly to the customer from your own address or a third-party fulfilment center outside the EU
• Selling items you do not have in stock yourself
• Only ordering items from elsewhere after a customer has placed an order

What is allowed:

• Delivering parcels from your own address or a fulfilment center in the Netherlands or Belgium
• Delivering parcels from your own address or a fulfilment center in another country within the European Union, such as France or Germany
• Clearing items from outside the European Union in your own name and for your own account, storing them within the European Union, and then shipping them to the customer