Frequently asked questions about checking your (company) data

Frequently asked questions about checking your (company) data

We understand that providing and checking your data can raise questions. That's why we've gathered and answered the most frequently asked questions. This way, we'll guide you step-by-step through the process and together ensure a safe and reliable bol platform. Still can't figure it out? Feel free to contact Partnerservice – we're here to help!

Frequently asked questions about checking your (company) data

FAQ Data Verification

1. Why do I need to check my data?

2. What happens to my data?

3. What are the consequences if I do nothing?

4. How do you check my data?

5. Why have I received multiple requests?

6. Which documents should I have ready?

7. How long does the check take?

8. Can someone else arrange this for me?

9. What if I'm late with providing my data?

10. Do I need to set up two-factor authentication (2FA)?

11. How do I know the status of my data check?

12. Why do I have to provide data now and another partner doesn't?

13. I am on TIME OUT, do I still need to resubmit my company data?

14. My account is closed, can I still resubmit my company data?

15. My data is incorrect – what should I do?

16. Can I request an extension for the deadline?

17. I submitted my data too late. Can I create a new account?

18. How long will my data be stored?

19. The requested data is very personal and I'd prefer not to share it. Is it really mandatory?

20. I'm being asked for my activities and SBI codes. What are they and where can I add them?

21. I provided everything, but my account was closed. Why?

22. Can I object to the rejection?

23. The ID-check app isn't working. What now?

24. I run a large company with multiple owners and stakeholders. Does everyone need to complete the ID check?

25. The people who need to do the ID check are not receiving the email. What now?

26. Can't I just send the data, like the ID photo, to Partnerservice?

27. What happens to my open orders and customer inquiries, do my items remain online when my account is being checked?

28. I am currently banned due to partner performance (strikes); do I still need to do this if I'm allowed to sell again in a year?

29. How long do I have to submit my data? What if I don't do it on time?