Sales invoice
When an order is placed, the customer pays bol and you subsequently receive the sales amount from us, minus the costs incurred. An overview of all income and expenses can be found on your sales invoice, which you receive in your seller account every invoice period.
The sales invoice
The payment of your orders is bundled on the sales invoice. Per invoice period, the revenues of your orders are added together here, and expenses, such as commissions or shipping labels, are directly deducted. Any returns are settled in the invoice period that you process an item return. Below you will find two examples of sales invoices:
If you want more insight into your sales invoice, you can download the accompanying invoice specification. You will find your sales invoice in your seller account, in the menu 'Finances'.
Settling invoices
On the first day of each invoice period (monthly or every 2 weeks), you will receive your sales invoice in your seller account; this is the invoice for the previous invoice period. On the next working day after receiving this invoice, the outstanding amount will be paid out to you. Depending on the processing time of the bank, it may take up to 3 days before the payout is in your bank account.
If you still have outstanding invoices at the start of the invoice period, these will be settled against your sales invoice. You will receive the difference as a payout in your bank account. It may happen that a higher amount is outstanding than the revenue you earned in that period. If that turns out to be the case at the start of the new invoice period, the payout of your earnings will be postponed. This means you will not be paid out yet, because the settlement is not possible. Settlement will be possible again if:
- Your revenue is higher than the outstanding invoices
- You manually transfer the outstanding invoices to bol yourself
- You transfer only the settled amount and therefore the difference to bol yourself
Once settlement has taken place, you can find the explanation via your invoice specification.
Please note!
On the first or 15th day of the month (depending on the chosen payout scheme), the invoice is finalized. The invoice will then disappear from your seller account for a few hours. Around noon, the invoice will be available again.
The costs incurred
The costs incurred are the sum of all costs incurred during the invoice period. These costs are naturally related to the use of bol.
- Commission
For each item you sell, you pay a commission, consisting of a fixed amount and a percentage of the selling price. - Commission correction
When a customer has returned an item or a shipment is lost, the previously charged commission is corrected. - Pick & pack costs
Costs are charged per item for picking and packing it. - Pick & pack costs correction
When a shipment or return is lost, or when we sent the wrong item, the previously charged costs are corrected. - Shipping costs
Costs are charged per order for sending it. - Shipping costs correction
When a shipment or return is lost, or when we sent the wrong item, the previously charged costs are corrected. - Stock costs
Costs are charged per day and per EAN for having your product range stored in the fulfilment center. - Contribution to return label(s)
A contribution is charged for each return label used by a customer to send a return shipment to you. - Correction(s)
A (manual) correction that does not belong under one of the other invoice lines. - Contribution to shipping label(s)
Shipping labels via bol were used to send the order to the customer. - Contribution to shipping label(s) Koninklijke PostNL B.V.
When a PostNL shipping label was used to send an order, these costs are partially reimbursed by bol and the remaining amount appears on your invoice. - Compensation for lost items Legally, the compensation is not subject to VAT and is therefore shown on the invoice without VAT.
Your revenues
Here, a sum is made of all confirmed orders (Selling price item(s), received … ) and all returned or LIM orders (Correction selling price item.. ). Together, this is the sum of your revenues (Total your revenues). This amount includes the VAT paid by customers. The VAT is calculated on the service between partner and customer. You must therefore calculate the VAT on the revenues yourself. Bol cannot advise on this.
- Selling price item(s), received from buyers and to be transferred by bol
The price of the item that bol collected from the customer. This amount includes VAT, so the partner must pay this to the tax authority themselves. - Correction selling price item(s)
When a customer has returned an item or a shipment is lost, the previously paid selling price is withheld.
VAT tax base and VAT amount
All services from bol to you as a partner are exclusive of VAT. On the invoice in the "VAT tax base" column, you will see the amount of our services (excl. VAT) to you.
If bol is required by law to charge VAT on these services, you will see the charged VAT in the "VAT amount" column. You can reclaim this VAT via your regular VAT return, provided you are entitled to VAT deduction.
In some situations, bol does not have to charge VAT. It may also happen that the VAT legally needs to be reverse-charged to you as a partner. In that case, no VAT amount is listed on the invoice and you are responsible for processing the VAT in your local VAT return yourself.
Advertising via bol
Do you use Advertising via bol? Then you will receive a separate invoice for this, which you can also find under the 'Finances' tab. You can find an example of this Advertising via bol invoice here. So this invoice comes separately from the sales invoice, although they are settled against each other whenever possible.
So if your earnings on the sales invoice are higher than your costs on the Advertising via bol invoice, those costs will be automatically settled and you won't have to worry about it. If you have a higher amount outstanding for the Advertising via bol invoice than the earnings generated on the sales invoice, it will not be settled. In that case, you pay the Advertising via bol invoice according to the instructions on it.
Please note! On the invoice you receive on the first day of the month, the costs of your Advertising via bol invoice up to and including the 27th of the previous month are settled. The last 3 or 4 days of this month are settled on the next invoice. The invoice for Advertising via bol starts on or around the 27th of the month up to and including the 27th of the following month. The exact day depends on whether a month has 30 or 31 days.