Unwanted assortment

Selling an item that is not suitable

 What is not allowed, for example:

• Selling an item that is not suitable for the bol platform. Check this page for our up-to-date assortment policy.
• Refurbished items.
• Selling margin goods or used items without authorisation.
• Selling an item without the proper selling rights.
• Selling items that do not fit into any product category.

Digital delivery or delivery without retail packaging

What is not allowed, for example:

• Deliver software licenses digitally.
• Ship items without retail packaging.

Dangerous or harmful products

What is not allowed, for example:

• Selling items that are demonstrably harmful to a customer or the environment.
• Seling items listed on the European Safety Gate list.

Bypassing the authorisation process

What is not allowed, for example:

• Deliberately put items in the wrong category to bypass the authorisation process.

Good to know: For a policy violation in the category ‘Unwanted assortment’, we deduct the corresponding number of points only from the seller account committing the violation. Any other seller accounts, linked to the same Chamber of Commerce number, retain the point total and do not receive a deduction in policy points.

More information on policy points and other categories of policy violations can be found here.