Sales and self-billing invoice non-EU partner
If your company is based outside the EU and you sell via bol, your invoice will work a little differently. This page explains how we handle invoicing and self-billing for non-EU partners, what to expect, what’s included and what actions you may need to take.
Sales and self-billing invoice non-EU partner
When an order is placed, the customer pays bol, after which you receive the sales amount from us, minus the VAT on the sales and other costs incurred. You can find an overview of all income and expenses on your combined sales and self-billing invoice (‘Invoice’), which you receive in your seller account every invoicing period.
You will receive our invoice on the 1st day of every invoicing period (monthly or every 2 weeks). This is the invoice for the previous month. The outstanding amount will be paid to you on the next business day after receiving this invoice. Depending on the bank’s processing time, it may take up to 3 business days for the payment to be credited to your account.
You can find the invoice in your seller account, under the ‘Financiën / Finance’ menu. You can also download the invoice and associated specifications there.
Please note!
The invoice is finalised on the 1st or 15th of every month. The invoice will then disappear from your seller account for a few hours. The invoice will be available again around noon.

The combined sales and purchase invoice (self-billing) for a non-EU partner
The invoice consists of 2 separate components:
- Our sales (our sales invoice) – the costs you incur related to the use of bol.
- Your sales to us (self-billing invoice) – summary of your revenues.
The costs incurred
The costs incurred are the sum of all costs incurred during the invoicing period. These costs are related to the use of bol.
Our costs, such as commissions, are listed separately by bol. Our sales will be invoiced without VAT, because the supply of services to partners established outside of the EU is outside the scope of EU VAT. Any returns will be settled in the month that you process a returned item. If you would like more insight into the invoice you receive from us, you can download the corresponding invoice specification in your seller account.
To sum up: we have costs that we always invoice, such as the commission and the correction of the commission. Then, sometimes, we also include the fees for additional bol services in the invoice, if applicable.
Our sales part of the invoice (always included):
- Commission
For every item you sell, you pay a commission, consisting of a fixed amount and a percentage of the sales price. - Correction commission
When a customer has returned an item or lost a shipment, the previously charged commission will be corrected.
Your revenue part of the invoice (always included, this is the self-billing part of the invoice):
The revenue part of the invoice reflects the fictitious sales of the items by you to bol for which we generate a self-billing invoice on behalf of you. In short, your revenues are the sum of all confirmed orders, all returned or Lost in Mail orders, and the VAT amount that we withheld. Together this makes: your total revenue.
- Sales price of item(s), received from customers
The price of the item that bol has collected from the customer. This amount includes the VAT that bol collects and pays to the tax authorities. - Correction sales price item(s)
If a customer has returned an item or lost a shipment, the previously paid sales price will be withheld. Again, this amount includes the VAT that bol has collected and paid to the tax authorities. - VAT withheld in relation to the sales price of item(s)
This is the VAT amount that is due on the sales to the customer. Bol pays this VAT to the local tax authorities, so no action is needed from your side.
- Correction of VAT withheld in relation to the sales price of item(s)
This is the VAT amount that is included in the returns that bol initially had collected and paid to the tax authorities.
Frequently asked questions
about sales and billing for non‑EU partners