Assortment policy

Keys, lockpicks & odometer

At bol, we do not want to offer items that could potentially harm users or their environment. Therefore, we do not sell items that are used almost exclusively for criminal purposes. So you should not offer products that are strongly associated with burglary or fraud, such as: 

• Duplicators for keys 
• Odometer reversers 
• Cylinder pullers 
• Duplicators for keys 
• Lockpickguns* 
• Car belt clips to stop the alarm are also not allowed 

*As opposed to lockpickguns, lockpick sets are allowed because of their hobbyist nature and the minimal force applied to them. 

Precursors for explosives

European regulation on explosives precursors 

Home-explosives are weapons commonly used by terrorists and other criminals. This is due to the accessibility of some raw materials for explosives. The availability of these substances is restricted by European regulations. As of February 1, 2021, the new European Regulation 2019/1148 applies for explosives precursors. This may have implications for you as an entrepreneur and partner of bol. 

The implications for you as an entrepreneur 

The regulation brings new obligations for sellers of assortment that may contain raw materials for explosives, so possibly also for you as a business owner. These obligations are described in European Regulation 2019/1148. You can read more information on the website of the NCTV (note: this website has not yet been updated to the new regulation). Bol, as an online platform, is legally obliged under the Regulation, among other things, to report suspicious transactions, disappearance and theft of items containing certain raw materials to the Suspicious Transactions Chemicals Disclosure Office. Please note that this reporting obligation does not only apply to online platforms like bol, but also to you as an entrepreneur. 

The implications for your offer on bol – provide additional information 

Bol will only allow the sales of items in which concentrations of the specific raw materials are below the limit for (license-free) sales as specified in the regulation. To make this possible, from February 1, 2021, it will be compulsory at bol to fill in the concentrations of the specific raw materials at product attributes. If you do not fill in this information before 1 February, the relevant article will be taken offline. This will also happen if the concentrations of the specific raw materials are above the limit mentioned above. The annexes of the European Regulation 2019/1148 describe the specific limit values of the raw materials. You can find the regulation here. 

Which product attributes are mandatory? 

Below you can find the raw materials that are mandatory to add to your product attributes, depending on the type of assortment:

These items, among others, may contain these raw materials:

Second-hand & Refurbished

Second-hand 

Second-hand items or margin goods can only be offered in the book, music and film categories. You cannot apply for selling rights for the other categories. It is therefore not possible to offer second-hand items other than books, music and films at bol. 

Refurbished 

The sale of refurbished range at bol has unfortunately been discontinued for the time being. This is because it is our responsibility to clearly show customers whether an item is refurbished, which is currently not technically possible. And we cannot solve this in the short term either. Refurbished items were allowed in a closed group until January 2022. It is not allowed to offer refurbished items.

CLP Safety warnings

Some consumer products hold safety information on its packaging. To ensure the safety and quality of our collective range and to comply with European directives, this safety information must also be displayed on the product page. This obligation is stated in European Regulations. More information on these regulations can be found here: CLP.

Mandatory safety information can be found on the item’s packaging. Comprehensive safety information can be found on the Safety Data Sheet (SDS). You can request the SDS from the supplier of the item.

This applies to product groups with items containing hazardous substances. Examples include items such as superglue, detergent and washing-up liquid. For your assortment, make sure the following attributes provide information, corresponding with the safety information on the product packaging’s label:

• SIGNALING WORD: ‘Danger’ or ‘Warning’.
• DANGER INDICATIONS: on the label, these can be found under the heading hazard statements. They can be identified by the h-codes on the SDS.
• PRECAUTIONS: these are the recommended precautions. They can be identified by the p-codes on the SDS.