BuyBay

Through advanced grading and pricing software, they find the perfect match for every item via online marketplaces. In this way, BuyBay completely takes care of your return handling, resulting in: maximum profit, less waste, and a more sustainable world.

Outsource your entire return process and save time, space, and costs Simple and automated pre-registration. After receipt, everything is transparent via the partner portal. By being completely unburdened, you can maintain focus on your core tasks. Increase your net retention through wide reach and a smart pricing algorithm Maximum retention through enormous reach, smart pricing, and advanced grading. Minimal costs by preventing double processing and transport. Choose sustainability and ensure your returns get a second life Items are processed efficiently and get a second life. Defects are repaired if possible, or recycled in a sustainable way.

1. Receipt Returns go directly from the customer to BuyBay. BuyBay chooses the most sustainable and profitable processing and sales route.
2. Processing Returns are tested, repaired (if necessary), recycled, scored, and stored for resale.
3. Sales & shipping Items are offered on European marketplaces and auctions. After an average of 30 days and a maximum of 90 days, all returns are sold.
4. Invoicing The sold returns are paid out monthly to the partner, and the partner can fully write off the return from the system.
5. Customer service BuyBay has an international customer service that handles all contact with the customer, including item questions, return requests, and warranties.
6. Insights BuyBay collects information on customer reviews, item quality, and valuation. Based on this information, BuyBay provides insights and advice on returns. For example, the partner receives advice per product category on the value of their returns and advice on how they can improve their product range and content.
7. Future In the future, BuyBay will provide advice on sustainability and the saved footprint through the resale of returns via BuyBay. With this, BuyBay supports the partner with future laws and regulations regarding reporting your footprint.

This includes:

1. Specially adapted financial contract: Simple and easy to understand, with BuyBay covering the returns.
2. The process is automated via the bol API, so the partner no longer has to worry about their returns: completely unburdened.
3. The partner can easily register via bol, the items go directly from the customer to BuyBay, and the partner gets paid at the end of the month for the items sold.
4. Exclusive for the partner: Once the returned item is sold, the partner will no longer see the item, and BuyBay handles the entire process and any questions.

• Receive tailored advice for your business (BuyBay.com)
• Customer service (website) or by email.