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    Policy
    • Offer policy Guidelines for your offer: product range, prices, and selling rights
      • Assortment policy
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      • Notice and Take Down procedure
      • Pricing policy
      • Content
    • Shipping & Returns policy Read more about the rules and policy for shipping and returns
      • Shipping options
      • Delivery time
      • Process and ship orders via your 'own shipping method'
      • Process order with Shipping via bol
      • Process & ship orders
      • Order cancellation
      • Handling Returns
      • Return shipment damaged or missing (RLIM)
    • Account & Finance Rules for your account and finances
      • Selling prices
      • Sales Invoice
      • Commission
      • Customer contact and (VAT) invoices
      • Partner established in a non-EU country
      • Policy regarding your seller account
    • Regulation Comply with all regulation for your assortiment
      • General Product Safety Regulation
      • General Data Protection Regulation (GDPR)
      • European information obligations (DAC7)
      • Responsible economic operators
      • European Accessibility Act (EAA)
      • European Data Act
      • European Union Deforestation Regulation
      • New European packaging legislation (PPWR)
      • Privacy and data sharing (non-EU)
      • UPV - Extended Producer Responsibility
      • Energy label and product information sheet
      • Explosives Precursors Act
      • Apps & service providers: legislation & certification
    • Performance & Customer reviews Improve customer reviews, policy points, and your quality score
      • Service standards
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      • Corrections to Strikes and your Quality Score
      • Policy points
      • Buy box
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      • Addressing performance during the GrowStart period
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  • Offer
    Offer
    • Offer policy Guidelines for your offer: product range, prices, and selling rights
      • Assortment policy
      • Selling Rights
      • Brand guidelines and property rights
      • Notice and Take Down procedure
      • Pricing policy
      • Content
    • Publish offer Manage your offer: add items, get online, and content
      • Add item
      • My offer is not going online
      • Content
      • Apps & Service Providers: content
      • Delivery time
      • Selling prices
      • Sustainable product range
      • Apps & service providers: sustainability
    • Improve product range Expand your product range: analyses, white spots, and expanding to NL or BE
      • Analyses seller account
      • Expand Offer
      • Expand to the Netherlands or Belgium
      • Apps & service providers: data & insights
    Alles van Offer
  • Orders & Shipping
    Orders & Shipping
    • Shipping Options & Policy Learn more about your shipping options & the shipping policy
      • Shipping options
      • Bol's logistic services
      • The Delivery Promise Score
    • Own shipping method Manage your shipping: orders, delivery time, cancellation, and order labels
      • Process and ship orders via your 'own shipping method'
      • Order cancellation
      • Delivery time
      • Apps & service providers: shipping
      • Apps & service providers: warehouse management
    • Shipping via bol Everything about Shipping via bol: services, tips, and rates
      • Discover Shipping via bol Standard
      • Discover Shipping via bol Complete
      • Process order with Shipping via bol
      • Conditions & rates
      • Apps & service providers: warehouse management
    • Logistics via bol Everything about Logistics via bol: inventory management, returns and rates
      • Discover Logistics via bol
      • Process & ship orders
      • Stock management
      • The financial settlement
      • Returning Stock
      • Conditions and rates
      • Apps & service providers: shipping
    • Service & Checkout Smooth returns, customer contact, LIM & accurate invoices
      • Discover bol.checkout
      • Return options
      • Handling Returns
      • Return shipment damaged or missing (RLIM)
      • Apps & service providers: returns
      • Customer contact and (VAT) invoices
    Alles van Orders & Shipping
  • Visibility
    Visibility
    • Promotions Boost your sales: your own promotions, bol's campaigns, and volume discount
      • Promotional opportunities
      • Own promotions
      • Promotions via bol
      • Discover volume discount
      • Set up volume discount
    • Advertising solutions Discover the opportunities available through Advertising via bol.
      • Discover Advertising via bol.
    • Advertising: Sponsored Products Increase item visibility: start, manage, and improve campaigns
      • Discover sponsored products
      • Start your campaign
      • Analyze & improve
      • Conditions & rates
      • Advice from agencies
    • Advertising: Branded Shelves Show your branded items prominently: start, manage and improve campaigns
      • Discover Branded Shelves
      • Start your campaign
      • Improve your campaigns
      • Terms & rates
      • Advice from agencies
    • Advertising via bol: Brand Page Creator Create a unique brand page and strengthen your online presence
      • Discover the Brand Page Creator
      • About the Brand Page Creator
    • Buy box Win the buy box: influence of price, delivery time, and performance
      • Buy box
      • Selling prices
      • Apps & service providers: price
      • Delivery time
      • Quality Score
    Alles van Visibility
  • Finances
    Finances
    • Income & Payments Insight into your income: prices, invoices, commission, and payments
      • Selling prices
      • Sales Invoice
      • Apps & service providers: finance & insurance
      • Commission
      • Customer contact and (VAT) invoices
      • Apps & service providers: accounting & VAT
      • Partner established in a non-EU country
    Alles van Finances
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  • Policy
  • Regulation

Regulation

Stay informed about all regulations. Make sure you meet the requirements for safe and reliable selling via bol.
General Product Safety Regulation

GPSR: legislation to better ensure product safety within the EU

General Data Protection Regulation (GDPR)
European information obligations (DAC7)

DAC7: obligation to share data with the Tax and Customs Administration

Responsible economic operators

DSA: EU legislation for more safety and transparency on bol

European Accessibility Act (EAA)

EAA: EU law on accessible digital products and services

European Data Act

EDA: rules for sharing and insight into data from smart devices

European Union Deforestation Regulation

EUDR: requirements for sustainable sourcing of materials

New European packaging legislation (PPWR)

Do you sell packaged items? Read what the PPWR means

Privacy and data sharing (non-EU)

SCCs: rules for sharing data outside Europe

UPV - Extended Producer Responsibility

UPV: responsible for waste and recycling in Flanders

Energy label and product information sheet

Rules for energy labels for electronic devices

Explosives Precursors Act

For product ranges that contain compounds used for explosives

Apps & service providers: legislation & certification

Save time and improve your performance with Apps & Service Providers

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