17 maart 2026
Beleid & wetgeving

Important: mandatory check for all seller accounts

Reboarding

To keep our platform safe and reliable for all customers and partners, we must comply with strict laws and regulations. That is why we record who sells via bol and regularly check whether company data is up-to-date. In addition, we improve the security of seller accounts with 2-Factor Authentication to prevent misuse. It is therefore important that all data in seller accounts is complete, correct, and up-to-date. This applies to every partner to continue selling via bol.

What should you do?

This year, you will receive a personal invitation to complete the following steps:

  1. Set up 2-Factor Authentication (2FA), if you haven't already
    This is necessary to better protect your account. This step always comes first.
  2. Check and/or update your company details
    This ensures that everything is correct and up-to-date.
  3. Perform an ID check
    Of the account owner and/or authorized representative(s), as legally required.
  4. Provide any additional documents
    Depending on your legal form.

Deadline: within 3 months of personal invitation

Make sure all steps are completed within 3 months. If information is missing, we will unfortunately have to temporarily close your seller account until everything is complete. If we need any additional information or have questions based on the information you have provided, we will notify you. If information is not provided at all or not in line with our terms and conditions, a definitive closure will eventually follow. We are, of course, happy to help you prevent this.

In our privacy policy, you will find extensive information on how we secure data.

Questions?

Check the FAQ at the bottom of this message or contact Partnerservice. We are happy to help you.