Trusted senders

You manage your trusted senders via: Settings > Account > Trusted senders.

On this page, you set which email addresses are allowed to send emails to customers on your behalf. This ensures that customers only receive genuine, trusted messages from you. We block messages from other senders to prevent misuse and phishing.

• Email addresses from your preferences
  These email addresses are automatically added from your contact details and contact preferences.

• Manually added trusted senders
  Here you can add email addresses that you use for communication with customers.
  

Do you work with software via an intermediary such as Sellerly, Bolmate, or Rylee? Check the list to see if they are already whitelisted – in that case, you don't need to add them yourself.

• You manage these settings completely yourself
• You can add, remove, or adjust email addresses at any time via Settings
• This setting helps protect your customers and increases trust in your communication