New language setting for customer service from March 6

Three walkie-talkies against a blue background

From March 6, partners can set in their seller account which language they use to communicate with customers: Dutch and/or English.

This new feature ensures that customers know in advance if they can be helped in English. This happens if a partner only selects English as a preference.

For partners who set Dutch or both languages, nothing changes for now. Do you want to adjust your language preference? You can do so via this link or in your seller account under Settings → My shop → Customer Service.