19 januari 2026
Beleid & wetgeving

Temporary correction of performance scores

Cardboard boxes stacked against a mint green background, wrapped with colorful fairy lights.

Temporary correction of performance scores due to exceptional weather conditions

What does this mean for you?

  • Scores from Saturday, January 3rd to Sunday, January 11th will not be included.
  • All days where the 'items on time’ score was lower than 93% will be excluded from the performance score.
  • The adjusted performance scores will be directly visible in your seller account on Wednesday, January 21st.
  • The adjusted performance score will also be included in the buy box algorithm on Wednesday. For some offers, processing may take a bit longer.

Do you have questions about this change or its impact on your performance? Please contact our Partnerservice.