Conditions and rates

Logistics via bol rates depend on the weight and dimensions of your items. Below you will find an overview of the sizes.

* L-sized items may not exceed 70 Liters. You can calculate the volume in liters by multiplying the length, width, and height in centimeters, and then dividing by 1,000.

Below you will find the regular Logistics via bol rates. With Logistics via bol, you can also send XL+ items. Different rates apply for these.

How to read the tables below

Logistics via bol rates are:

• Including: Pick & pack costs, shipping, customer service, returns
• Excluding: VAT, commission, and any surcharges for specific items. See here for surcharges and additional services.

Did you know that Logistics via bol has more competitive shipping rates for items with a selling price lower than €16? This makes it more affordable to sell lower-priced items via Logistics via bol.

The number of items in stock at the fulfilment center is counted daily and charged. Leading up to the holidays, we apply an increased rate (peak rate) for item storage in November and December. We also apply an increased rate for stock stored in the fulfilment centers for longer than 180 days (long-term storage surcharge).

The number of items in stock at the fulfilment center is counted daily and charged. Leading up to the holidays, we apply an increased rate (peak rate) for item storage in November and December. We also apply an increased rate for stock stored in the fulfilment centers for longer than 180 days (long-term storage surcharge).

For some items, you pay a surcharge with Logistics via bol. Additionally, you can also use extra services with Logistics via bol.

• Peak rate
  Leading up to the holidays, we apply an increased rate (peak rate) for item storage in November and December. During peak periods, we charge extra stock costs due to limited warehouse capacity. An additional surcharge of +40% applies to the stock costs for all size groups from 3XS to 3XL in November and December.
• Stock costs
  Long-term stock in our fulfilment centers leads to reduced capacity and inefficiencies, and thus higher costs. Therefore, you pay a surcharge for stock stored in the fulfilment centers for longer than 180 days. For this stock, a surcharge of +100% applies to the regular stock rate. In November and December, only the long-term stock surcharge applies, not the additional peak rate surcharge. The long-term stock surcharge does not apply to items within the product categories watches, sunglasses, suitcases, bags/leather goods, baby & toddler clothing, and clothing & shoes. Read more about this surcharge.
• Special product category surcharge
  These are items with hazardous substances, fragile items, items with an expiry date, and all items falling under the main categories of watches, sunglasses, suitcases, bags/leather goods, baby & toddler clothing, or clothing & shoes. Within these categories, the return percentage is higher than average, or in the case of best-before dates (THT) or fragile items, extra attention is paid to order processing. Items with hazardous substances also require an extra safety process and specific storage (bunker). To cover the additional costs, we charge a surcharge for these. This surcharge is charged per action. It can therefore happen that the surcharge is applied multiple times. For example, in the case of a fragile item with a best-before date.

• Delivery service for Logistics via bol
  You can have Logistics via bol shipments picked up for delivery at the fulfilment centers. This is possible with the delivery service, which we offer in collaboration with our carriers. This relieves you by taking over part of the work and can also result in cost savings. On this page, you can read more about the benefits, rates, and working method.
• Returning or destroying (unsellable) stock
  If you want to return or destroy an item, €0.45 per item (excluding VAT) will be charged. Do you want to return items to a specific address? In addition to the €0.45 per item (excluding VAT), shipping costs will also apply. You can find these in the table below.