API Issues (FAQ)

API Issues (FAQ)

Below you will find frequently asked questions about orders via the API and items that do not appear online.

Frequently asked questions about orders via the API

Frequently asked questions about items not appearing online

Please note!

Once you work with the API, you should only add/modify items via the API, and no longer via the seller account. Offer or item modifications (price, delivery time, stock) made in the seller account will always be overwritten by the API.

API Issues (FAQ)

Frequently asked questions about orders via the API

Why are bol orders not (all) received in my system?

Why have my orders not been confirmed?

How can an order suddenly be cancelled?

Frequently asked questions about items not appearing online

Why is my item not appearing correctly on bol?

How can I see why my item is not appearing on bol?

Why does the stock/price/delivery time of my item on bol not match what is in my own system?

Why is the stock of my item suddenly at 0?

I am receiving orders for items that are no longer in stock. How can I prevent this?

Please note!

Frequently asked questions about the packing slip

Is it possible to request a packing slip via the API?