Changing item content

When you improve or supplement item content via bulk, you can recognise the different levels by the following colours:

• Red: minimum information to get your item online
• Green: for optional information
• Grey fields: fields that are not editable have a grey background, for example, the EAN

Do you see a field with a red border? Then it probably contains an incorrect value. When you hover over the field, a message will indicate what is incorrect or what information is required.

Every item has its own item page. If you sell an item that is also sold by other partners, you share the item page. To display the best item content on that page, it's possible to change existing item content. A few things are important to know:

• It can take up to 8 hours for your information change to be visible on bol.
• It's possible that changes to items with multiple active partners may not become visible. In that case, a combination of item content from other partners will be chosen. You will be informed about this on the feedback pages.
• The item content can also be changed by other partners. Such a change is implemented when it proves relevant to the customer.

• One by one
  Do you want a clear overview per item of what information is still needed, or simply want to view and/or update the item content for a single item? You can easily do this via the content manager.

• In Bulk via the bulk editor
  To add item content for 2 or more items, this is the best option. We display the existing item content in an online editor. It has many of the same benefits as Excel. You can easily drag information from one cell to another. This is useful if you want to fill multiple cells with the same item content. This process also gives you clear insight into what item content is still needed to get the item online.
• Adding item content for multiple items via Excel
  Are you still familiar with uploading item content via Excel? Then this option is also available. Upload your Excel file via 'add items in bulk' and follow the steps. It's also possible to only add item content through this step, as they don't have to be new items.

In your seller account, you can view the status of the changes you've made to the item content. There are 2 ways to do this:

1. When you click on 'View item' via the 3 dots in your item overview, you'll find the link 'Changed item content' on the right. Clicking this will take you to the feedback page for this item. Here you can see on which day you made a change, what your proposal was, and the status of your proposal.
2. Have you adjusted or supplemented the item content for multiple items and want to view their status? Then, at the top of your seller account's menu bar, click on 'Items', 'Changed item content', and then 'My changes'. Here you'll find an overview of all items for which you've made adjustments. If you click 'View', you'll see the actual adjustment and its status. Here you'll also see why (some) adjustments haven't been implemented and what you can do about it. Feedback on changes will be visible for 28 days.

For an overview of all your items for which other partners have made an item content change, click on 'Items' in the menu bar of your seller account, and then on 'Changed item content'. Here you can filter, for example, for all items whose titles have been adjusted. Do you want to see the actual change for one of these items? Then click the 'View' button. You will then go to the 'Changes per item' page. Here you'll also immediately see who implemented this change.

See the overview below for all possible statuses: